Finding the right trucking agency is hard; you should keep a few things in mind before finalizing an agent. Not all agents are the same and not everyone will be a good fit for your business. Here are things you should look for in your trucking agents:
1 Experience
The global cargo shipping market size was 10.85 billion tons in 2020. It shows no signs of slowing down, which is good news for the trucking industry.
However, you don’t want your goods getting lost in the shuffle, so it’s essential to find an experienced agent who knows the ins and outs of the shipping process. Look for someone who has been in the business for a while and has established relationships with different carriers.
Ensure your agent has experience working with shippers and carriers in the freight industry. They should know how to get your shipments where they need to be, on time, and within budget.
An experienced agent will:
– Have an established network of shippers and carriers
– Know how to negotiate rates
– Understand the shipping process
– Be able to find the best options for your business
2 Reputation
Ask around and do some research online to ensure your agent has a good reputation among shippers and carriers. You don’t want to work with someone known for being difficult to work with or unreliable.
You can check previous customer reviews and testimonials to get an idea of what other people think about the agent. You can also check online forums and see any complaints about the agent.
If you have friends or family in the trucking industry, ask them if they’ve heard of them and what their opinion is.
3 Charges
The third item on your list of things to look for in trucking agents is how they charge. Get a quote beforehand, so you’re not surprised by high fees or unexpected charges. Make sure you understand precisely how your trucking agent will be charging you and what services are included in that fee.
Some essential services include:
– Coordinating your loads
– Finding you the best possible rate
– Tracking your load. Some companies use web-based dispatch software that allows you to track your load from pick-up to delivery.
– Providing customer service
Be sure to enquire about any additional services that may come at an extra cost. You should also inquire about fuel surcharges and whether they are included in the agent’s fee.
Some agents require payment upfront, while others will wait until after the load has been delivered.
4 Insurance Coverage
Your trucking agent should have insurance to protect you from damages during your shipment. You don’t want to be held liable for something that wasn’t your fault, so make sure your agent has you covered.
Bobtail insurance is a must for any trucking company. This type of insurance covers damages to your truck when it’s not hauling a load. So, if you meet with an accident or your truck is damaged while it’s not on the job, you’re still covered.
Final Words
Whether you’re a new trucker or an experienced one, finding the right trucking agent is essential.
Read More:
Common problems for motor carriers caused by MCS-90
